Payments
Escrowly Payment Rules
All escrow payments must follow these rules exactly. Failure to do so may delay, void, or permanently risk your transaction.
1. Only pay the wallet provided in your ticket
Only send funds to the wallet address and invoice generated by Escrowly inside your active deal ticket. Do not pay any old address, edited address, copied address from another ticket, direct message, screenshot, or user claiming to be staff.
2. One deal equals one payment address
Each escrow deal may use a unique payment address or invoice. A wallet from a previous transaction must never be reused unless Escrowly explicitly shows that same address again in your current ticket.
3. Correct amount required
You must send the exact amount shown by Escrowly for your deal. If you send too little, too much, or the wrong asset amount, your payment may not process correctly and may require manual review.
4. Correct currency and network required
You must send the exact currency and network shown in the ticket. Sending the right coin on the wrong network, the wrong token, wrapped assets, unsupported assets, or mixed-chain funds may result in permanent loss.
5. Blockchain confirmations control funding status
A payment is not treated as secured escrow until Escrowly or the connected payment processor confirms it on-chain. A transaction being visible in your wallet does not automatically mean the escrow is funded yet.
6. Network fees are your responsibility
Blockchain miner, gas, routing, or network fees are your responsibility unless staff says otherwise. You must ensure the final received amount satisfies the ticket requirements.
7. No third-party payment confusion
If someone else sends the payment for you, you still accept full responsibility for proving ownership, intent, and source of funds if staff asks. Escrowly may pause or dispute deals involving suspicious third-party payments.
8. Irreversible transfers
Crypto payments are generally irreversible. If you send funds to the wrong address, wrong network, wrong invoice, or fake bot, Escrowly is not responsible for recovering them.
9. No off-ticket payment agreements
Any payment arrangement made outside the official Escrowly ticket is at your own risk. Only the payment instructions shown inside the live escrow ticket are valid.
10. Fraud and suspicious payments
Escrowly may freeze, delay, dispute, reject, or cancel any deal involving suspicious transaction history, scam indicators, mismatched evidence, stolen funds concerns, or compliance and safety issues.
11. Payment equals agreement
Sending payment to the Escrowly-generated wallet or invoice counts as confirmation that you reviewed the deal terms, accepted the fee structure, and agreed to the server Terms of Service.